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常见问题

Can I pick up or drop off the equipment myself?

No. 为了你的安全, and limitations posed by our insurance policy, our haulers must be used for all equipment deliveries and pick-ups.

天天体育app位于哪里?

天天体育app’s call center and corporate headquarters are located in Southern California.

什么是“本地派送”?

Local delivery varies by market and the delivery company we use. Local delivery can range anywhere from 25 to 50 miles, depending on the market. Ask your Rental Expert for information about local delivery for your particular area.

天天体育app服务于我的区域吗?

是的. 天天体育app.Com与10多个网站合作,000 local suppliers across the United States, 所以无论你在哪里, we have a location nearby to serve you.

Our most popular service areas are New York City, Los Angeles, Chicago, and Houston.

Can I call the company that delivered the equipment for service?

If you require service or have any concerns regarding your rental equipment, please contact your 天天体育app Rental Coordinator.

If you prefer, you may contact the company that delivered the equipment directly.

我的天天什么时候可以来取?

While we do our best to pick up equipment promptly at the end of each rental term, scheduling issues or other unforeseen circumstances may cause delays. The equipment may not be picked up for several hours, 天, or even possibly weeks after the scheduled pick-up time. In such cases, the customer is responsible for housing the equipment until it is picked up.

If you are not able to house the equipment or require that it be picked up from the job site before a designated date or time, you must notify your Rental Expert in advance. 可收取额外费用.

Do I have to call when I am done with the equipment?

You only need to call us if one of the following conditions applies:

  • If you need the equipment for longer than your confirmed rental period, please call us at least four (4) hours before the end of your rental period to arrange an extension.
  • If it is not possible for us to pick up the equipment at the end of your rental due to locked gates or other accessibility issues, you will be charged for an additional rental day and assessed a dry-run fee.

我有责任赔偿损失吗?

在大多数情况下,是的. Incidental damage may be covered by the Damage Waiver. For complete details on our rental policies, please refer to the Terms & Conditions outlined in the provided Rental Agreement.

我要付过路费吗?

是的. The customer is responsible for all toll charges assessed during delivery and pickup.

Toll charges are commonly assessed in the NYC metro area. 如有任何问题,请与天天体育联系.

If my rental equipment is dropped off at 10 AM for a 1 Day rental, how long do I have to use the equipment?

You may use the equipment for up to eight (8) hours through 10 AM on the following business day.

If you use the equipment for more than one (1) 8-hour shift, you will be charged for two (2) 天 of use.

我明天能收到快递吗?

是的, in most cases we are able to deliver the equipment the next day. Please do keep in mind that early morning delivery times fill up quickly and may not be available.

在某些情况下, 如果天天可用, 卡车也可以使用, 天天体育可以当天送货. If necessary, an outside hauler may be used, but normal delivery rates do not apply.

每个租期多长?

  • One Day Rental = One (1) 8-hour shift over a 24 hour period
  • One Week Rental = Five (5) 8-hour shifts over a seven day period
  • One Month Rental = Twenty (20) 8-hour shifts over a 28 day period

是燃料包括?

No. The equipment is delivered with a full fuel tank. 如果需要加油, it is your responsibility to refuel the equipment, 否则, 你要付加油费.

你们能保证交货时间吗?

We always do our best to deliver the equipment at the pre-arranged time; however, 由于交通状况, 以及其他无法预见的情况, 天天体育不保证交货时间.

If the equipment is delivered outside of a four-hour delivery window, please call us. If you have a specific time that the equipment must be delivered, please notify us in advance. 可收取额外费用.

How are the website prices determined?

The website prices are determined by calculating the median price from a sample of our nationwide suppliers. Prices vary by market and are based on availability for a particular item.

Our website prices generally reflect a lead-time of seven 天 for delivery; prices will be higher for urgent or last-minute deliveries. We always do our best to offer the lowest price available in every market. Please contact your Rental Expert for a quote.

Is the rental price listed on the website the total price?

No. The listed rental price does not include pickup and delivery charges or required taxes and service fees. 损害豁免也是额外的.

The rental prices listed are samples based on major metro areas. We provide service in more than 500 metro areas, so the final rental price will vary due to availability and market pricing. Please call or email us for an exact quote.

Do you offer trailer-mounted or towable boom lift rentals?

No. We currently do not offer trailer-mounted or towable boom lift models for rent.

How long does a propane tank last on a forklift?

A standard 33-pound LP fuel tank for a forklift (holds 8 gallons of propane), 大多数叉车的尺寸是什么, 能持续8个小时吗. – With typical usage of a forklift, 1 gallon of propane = 1 hour of power